Chat4support software is a cost-effective tool that helps you sell your products on line and supply customer services by chatting with your customers or visitors on line. Chat live with your customers or visitors on your web site to solve their inquiries and assist them in completing sales process. This helps in closing sales faster. Live support brings more confidence to your customers.  In fact, there is much live chat software appearing all over the world. Our product-Chat4support is one of them that help you attract more customers to increase your sales indeed.

Free edition available! Live Chat with your visitors for free !

Chat4support Pro has web site traffic monitoring and visitor tracking  feature that is for 15-day free trial. Please sign up a free account. You can log in to the Chat4Support back-end system to view your website traffic statistics data.

Once you build up a live support solution within your business, it is able to make you achieve success in customer service support on the web site. Chat4support software can be considered as a marketing tool to offer live support. Imagine being able to interact with your customers in real time. How good is it! How easy, affordable to improve your businesses!
No doubt! Chat4support is a good tool for you to increase your sales volume, provide technical assistance, and use your web site to efficiently meet your customer service needs. Live support in Chat4support can give better customer supports with real time chats!

Increase sales and revenue
With the expanding usage of the internet, it is shown that there are more and more customers or visitors preferring immediate online support rather than telephone or email helps. Chat4support is a tool for offering live chat and online support. You can suppose that whether customers or visitors are willing to wait for a long time for your responses about their requests or not. By using Chat4support, your operators can do everything efficiently due to the use of chat with your customers or visitors. Your operators can offer live support and online customer services assistance instantly, which is certain to attract more customers or potential customers to do businesses with them. So, if you realize the effects of live support, you can find that the rate of your customers or potential customers inclined to purchase your products and enjoy your services is boosted a lot once they use live support and live chat with your operators. Without doubt, live support, is the same with live help, can increase customer satisfaction in your business, products and services. Chat4support is just software to offer live support that can make you close the sales with your customers or visitors who are willing to purchase online.

For the persons who do business online
It is a fact that online businesses are very popular all over the world now. There are large online stores, such as eBay, Amazon, and other companies that doing business on the internet. They are inclined to chat with their customers or visitors, solve problems and offer instant support. Integrating live support chat software on your web site will enable your organization to provide the very best live help and live customer support to increase sales and customer service levels. Customers or visitors will be more satisfied with the live help and instant services support to them. What is more, providing online support is imperative to reduce shopping cart abandonment. Live customer service will measurably improve online sales because providing instant service is sure a way of answering questions that a customer might have making an online purchase. Obviously, it is very important for the companies which deal with E-commerce issues. Customers will be more likely to click our simple live support contact button in strategic locations throughout your website and ask you for help rather than back out of something they already started. By doing this, you will effectively reduce your abandon rate.

No more expensive charges again
Your operators can not handle concurrent multiple phone calls when promoting products and offering customer services to your customers or visitors. Chat4support software offering live support means you do not need to use a phone call or fax to contact with your customers or visitors. You do not incur in any telephone charges. You just only do everything on your web site to communicate with your customers or visitors and provide live help. That can dramatically reduce the costs of bills.

Easily accessible customer service
Live support in Chat4support allows you to quickly locate a customer support operator to give live help for them with any questions and information regarding your products and services. Since our product is a tool for you to live chat with your customers or visitors, you can offer instant and effective live support when you and your customers or visitors are on your web site. This is sure to make you easily provide your best customer services and enables you to attract more customers and potential customers to deal with you and increase your company’s product and services revenue.

Shorten the sales cycle
Chat4support can let you afford live support to your customers or visitors. Your operators can use our product to connect with customers or visitors instantly with live chat or click-call to close on-the-spot sales. Transactions between your company and your customers can be shortened by live support. Operators can only search for potential customers, invite them to chat, send product information to the customers and solve the problems aroused by the customers. They do not need to complete their businesses only by emails or phone calls. Using live support software is a more efficient method to do transactions. Live help can dramatically reduce the time more than by other means to communicate with your customers or visitors. Nobody is willing to waste time to wait for your emails or faxes to illustrate your products or services. Chat4support software is one to supply live support that let you eliminate all the troubles mentioned above.

 

Improve online sales/support
By using our product can make you supply live support to your customers or visitors. Live support has the ability to increase your online revenue with higher sales rates and larger order sizes. You can sell your products on your web site instantly by chatting with your customers who are browsing your web site.

Receive invaluable customer feedback
Chat4support offers instant live help and online support. Through Chat4support software, the operators are able to receive invaluable customer feedback during and after sales. Instantly, they could provide instant live support during the chat. Live support can indeed attract more customers,potential customers or visitors to purchase your products on your web site. Customer feedback is also important to your online business. Live support is more efficient, and offers fast solutions for you to assist your customers or visitors, not only in online stores, but also in more industries, such as customer support institutions, web hosting, real estate, financial, universities, eBay, insurance, law firms, and so on.

Improve operators’ efficiency
In other systems operator normally engaged with one task. While in the web site, operator can perform more than one task at a time. Do you know? Each of your operators can build up more than one chats with your customers or visitors at a time. If they find that the contents of chats are not consistent with their own jobs, they can transfer the chats to others who are in charge of, to offer live support to customers or visitors instantly. Also, operators can reply emails or pick up the phone calls while chatting with their clients. This function of course can increase your operators’ efficiency of doing business on the web site.

Attract more interests of customers
Chat4support can make you offer live support to your customers or visitors when browsing your web site. During the live chat with your customers or visitors, your operators can display customers’ or visitors’ desired documents, pages about your product, unlisted offers and other information on your product or services, which are the instant live support for your customers or visitors. This is not possible to happen in the phone call or emails support. All of these live methods to introduce your product and improve services can certainly increase the interests of your customers or visitors.

Improve customers’ confidence and loyalty
In the business with online service, customers or visitors always want to get the quick responses for their help. Some time they require very small clarification to be resolved, but for small things waiting for hours or maybe day is quite uncomfortable. The typical response time to customer inquiries via e-mail is over 24 hours, and many go completely unanswered. Personal interaction is the best way to solve these problems. If you supply live help to your customers or visitors, they will have more confidence on your product and services. Chat4support indeed can personalize the relationship between you and your customers or visitors. Through the software, give live support and chat with your customers or visitors, you can build up and reinforce the confidence and loyalty of your customers or visitors.

Convert more visitors into customers
Chat4support live support software can help you increase your conversion rate by turning a simple visitor into a well targeted prospect. Chat4support offers voluntary chat invitation for your operators. Inviting visitors or customers to chat with you is very important in doing on-line business and supporting customer services. It verifies that you are loyal and sincere to your customers or perspective customers. Live support can make you interact with your customers or visitors directly, and let your customers or visitors collect the critical information about your products and customer services. That of course, is sure to increase online sales due to the fast live support.

Proactively seek sales
Chat4support can increase proactive sales. Live support in Chat4support allows your operators to proactively initiate friendly requests to your customers or visitors who are browsing your web site. This allows your operators to search your site visitors’ feedback regarding your web site and allow immediate live help to your customers or visitors. Your customers or visitors do not need to wait for your answers for a long time any longer. When your operators find out some customer or visitor is browsing your web site, the operators can invite the customer or visitor to the chat at the first time. With a click of a mouse, your operator can automatically open a chat window on visitor’s or customer’s computer, and provide live help at once. So, you can also allow your sales team to proactively seek new opportunities and increase sales closure. Your sales operators and achieve this by pro-actively asking if your browsing site visitors require assistance.

Offer first impression
With live support software, you put live support on your web site and prepare a positive message to your customers or visitors. The warm, kind and polite message will let your customers or visitors feel you are sincere to help them. Providing live help and customer service support can let your customers and visitors know that your organization cares about all their needs indeed. Actually, live support plays an important role in the chat with customers and increasing the sales revenue.