Free edition available! Live Chat with your visitors for free !

Chat4support Pro has web site traffic monitoring and visitor tracking  feature that is for 15-day free trial. Please sign up a free account. You can log in to the Chat4Support back-end system to view your website traffic statistics data.
Once you install a live help solution within your business, it is able to make you achieve success in customer service support on the web site. Chat4support is a good tool for you to use your web site to efficiently meet your customer service demand.
Chat4support software can be looked as a marketing tool to offer live help. Imagine being able to interact with your customers in real time. Live help can improve your businesses. Live help can give better customer supports with real time chats!

For e-Business
As you know, online stores are very popular all over the world now. There are large online stores, such as eBay, Amazon, and other companies that doing business through internet. They like to chat with their customers or visitors, solve problems and offer instant help, instead of using emails, faxes, or phone calls. Integrating live help chat software on your web site will enable your organization to provide the very best online help and live customer support to increase sales and customer service levels. Customers or visitors will be more satisfied with the live help and instant services support to them. What is more, providing online help is imperative to reduce shopping cart abandonment. Live customer service will measurably improve online sales because providing instant service is sure way of answering questions that a customer might have making an online purchase. Obviously, it is very important for the companies which deal with E-commerce issues.  Customers will be more likely to click our simple live support contact button in strategic locations throughout your website and ask you for help rather than back out of something they already started. By doing this, you will effectively reduce your abandon rate. When the visitors browse your web site and are willing to purchase your products, Chat4support can let you offer live chat and build up credibility and higher confidence that customers pay more attention on. So the more shopping cart abandonment reduces, the more sales increases.

Increase sales and web site revenue
As the internet evolves rapidly, it is shown that the majority of customers or visitors prefer immediate online helps rather than telephone or email helps. Chat4support is a tool for live chat and online help. Because your representatives do the business with your customers on your web site, your representatives can do everything efficiently, offering live help and online support instantly, which is certain to attract more customers or potential customers to do businesses with them. So, if you realize the effects of live help, you can find that your customers or potential customers are more than twice as likely to purchase your products and enjoy your services once they use live help and chat with your representatives. Without doubt, live help can increase customer satisfaction in your business, products and services. Chat4support is just software to offer live help that can make your customers or visitors remember their positive experience and are sure to keep coming back.
Shorten the sales cycle
Chat4support can let you afford live help to your customers or visitors. Your operators can use our product to connect with        customers or visitors instantly with live chat or click-call to close on-the-spot sales. Transactions between your company and your customers can be shortened by live help. Operators can only search for potential customers, invite them to chat, send product information to the customers and solve the problems aroused by the customers. They do not need to complete their businesses only by emails or phone calls. Using live help software is a more efficient method to do transactions. Live help can dramatically reduce the time more than by other means to communicate with your customers or visitors. Nobody is willing to waste time to wait for your emails or faxes to illustrate your products or services. Chat4support software is one to supply live help that let you eliminate all the troubles mentioned above.

Reduce customer support and sales costs
Chat4support software is run through internet. Offering live help means you do not need to use a phone call or fax to contact with your customers or visitors. You just only do everything on your web site to communicate with your customers or visitors and provide live help. That can dramatically reduce the costs of bills.

Easily accessible customer service
Live help in Chat4support allows you to quickly locate a customer support representative to help them with any questions and information regarding your products and services. Since our product is a tool for you to live chat with your customers or visitors, you can offer instant and effective live help when you and your customers or visitors are on your web site. This is certain to make you easily provide your best customer services and enables you to attract more customers and potential customers to deal with you and increase your company’s product and services revenue.

Improve online sales/support
By using our product can make you supply live help to your customers or visitors. Live help has the ability to increase your online revenue with higher sales rates and larger order sizes. You can sell your products on your web site instantly by chatting with your customers who are browsing your web site.

1. Provide frequent human-contact               ◎ Better efficient communication
2. Increase customer credibility                  ◎ Increase online revenue
3. Improve customer satisfaction                 ◎ Chat live to web site visitors

Receive invaluable customer feedback
Chat4support offers instant live help and online support. Through Chat4support software, the operators are able to receive invaluable customer feedback during and after sales. Instantly, they could provide instant live help during the chat. Live help can indeed attract more customers, potential customers or visitors to purchase your products on your web site. Customer feedback is also important to your online business. Live help is more efficient, and offers fast solutions for you to assist your customers or visitors, not only in online stores, but also in more industries, such as customer support institutions, web hosting, real estate, financial, universities, eBay, insurance, law firms, and so on.

Improve operators’ efficiency
In other systems operator normally engages with one task. While in the web site, operator can perform more than one task at a time. Do you know? Each of your operators can build up more than one chats with your customers or visitors at a time. If they find that the contents of chats are not consistent with their own jobs, they can transfer the chats to others who are in charge of, to offer live help to customers or visitors instantly. Also, operators can reply emails or pick up the phone calls while chatting with their clients. This function of course can increase your operators’ efficiency of doing business on the web site.

Attract more interests of customers
Chat4support can make you offer live help to your customers or visitors when browsing your web site. During the live chat with your customers or visitors, your operators can show customers’ or visitors’ desired documents, pages about your product, unlisted offers and other information on your product or services, which are the instant live help for your customers or visitors. This is not possible to happen in the phone call or emails support. All of these live methods to introduce your product and improve services can certainly increase the interests of your customers or visitors.

Increase customers’ confidence and trust
In the business with online service, customers always want to get the quick responses for their help. Some time they require very small clarification to be resolved, but for small things waiting for hours or maybe day is quite uncomfortable. Personal interaction is the best way to solve these problems. If you supply live help to your customers or visitors, they will have more confidence on your product and services. Chat4support indeed can personalize the relationship between you and your customers or visitors. Through the software, give live help and chat with your customers or visitors, you can build up and reinforce the confidence and trust of your customers or visitors.

Proactively seek sales
Chat4support can increase proactive sales. Live help in Chat4support allows your operators to proactively initiate friendly requests to your customers or visitors who are browsing your web site. This allows your operators to search your site visitors’ feedback regarding your web site and allow immediate live help to your customers or visitors. Your customers or visitors do not need to wait for your answers for a long time any longer. When your operators find out some customer or visitor is browsing your web site, the operators can invite the customer or visitor to the chat at the first time. So, you can also allow your sales team to proactively seek new opportunities and increase sales closure. Your sales operators and achieve this by pro-actively asking if your browsing site visitors require assistance.

Increase conversion Rates
With live help software, you can have the ability to monitor your traffic and demographics of visitors in real time, such as their locations, IP addresses, what they search for, and so on. Clicking on a live chat button is the best choice for customers or visitors than picking up the phone or sending emails. Chat4support can initiate more and more chats between you and your customers or visitors on the internet and talk to them in real time. What is more, live help in Chat4support can eliminate sales obstructions and close more sales. Live help can also make you online business more scalable, and result oriented, and get the best out of your marketing campaigns.